Time Line Benchmarks for Activities Involving Public Interface

Note: In the timelines indicated below days mean 'working days' except as otherwise stated. The counting of days would start from the day next to the day when the complete information/documents are submitted by the entity at the appropriate office of SEBI . Time taken by external agencies like stock exchanges depositories, RBI etc. where reference is required to be made to them is not included in the timeline indicated

Alternative Investment Fund and Foreign Portfolio Investors Department

- AFD-RAC

Activities Timelines

AIF registration applications

 30 days from the date of receipt of complete information

Applications for launch of new schemes by AIFs

 30 days from the date of receipt of complete information

FVCI registration applications

 30 days from the date of receipt of complete information
Corporation Finance Department

- Division of Corporate Restructuring

Activities Timelines

Disposal of a report submitted u/r 3(4)

 20 days

Disposal of an application made u/r 4 (2)

 60 days

Examination of Complaints on alleged violations

 20 days

Observations on the offer documents.

 21 days from the date of filing with SEBI

- Division of Issues and Listing

Activities Timelines

Listing related issues ( Preferential offers, exemption from Rule 19(2)(b) etc)

 21 days from the date of letter giving satisfactory replies to the clarifications sought.

Observations on the offer documents.

 30 days from the date of receipt of such draft offer document or 15 days from the date of receipt of satisfactory reply to the additional clarifications sought by SEBI, from the merchant banker(s).
Investment Management Department

- IMD-RAC

Activities Timelines

Change in fundamental attributes of a scheme

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

Merger/Consolidation of schemes

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

Rollover of close-ended scheme

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

Conversion of close-ended scheme to open ended scheme

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

Applications under Regulation 24(b)

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

Observation on offer documents

 21 days from the date of correspondence giving satisfactory replies to the clarifications sought.

*Days referred above implies working days
Market Intermediaries Regulation and Supervision Department
Activities Timelines

A. Fresh registration of Intermediaries

    Stock brokers.

    Depository participants.

    Merchant bankers.

    RTA/STA.

    Approved intermediary under Stock Lending Scheme.

 30 days.

B. Cancellation/surrender of registration.

    Stock brokers.

    Depository participants.

    Merchant bankers.

    RTA/STA.

     Approved intermediary under Stock Lending Scheme.

 30 days.

C. Prior approval for change in control of intermediary.

    Stock brokers

    Depository participants

    Merchant bankers

    RTA/STA

    Approved intermediary under Stock Lending Scheme

 30 days.

Application to SEBI for opening of Wholly Owned Subsidiaries or Entering into Joint Ventures in other countries

 30 days.

Investor grievances

The investor grievances received by SEBI against intermediaries will be taken up electronically with the concerned entity/SRO through SCORES (https://scores.gov.in/Admin). The intermediary shall be responsible for taking adequate steps for redressal of grievances within one month from the date of receipt of the complaint and keep the investor/SRO(s) duly informed of the action taken thereon. Failure to comply with the said requirement will render the intermediary liable for penal action.
Market Regulation Department

- Division of SRO Administration

Activities Timelines

Fresh registration of depository/depository participants/custodians.

 30 days

Renewal of registration/ cancellation thro surrender of depository/depository participants/custodians

 30 days
Office of Investor Assistance and Education
Activities Timelines

Fresh registration

 Investors associations - 21 days

Processing of applications for release of 1% deposit from stock exchanges

 15 days

Processing of payments to investor associations

 21 days

Renewal of registraion/ cancellation

 Investors associations - 21 days
All Divisions
Activities Timelines
Investor Complaints. Investor complaints which are redressable and fall within the jurisdiction of SEBI would be taken up by SEBI within 7 days and followed up vigorously. The complaints which relate to matters falling within the juirisdiction of SEBI should only be taken up with SEBI at the appropriate offices of SEBI as given in the Contact Us